Private Enterprise EKIPAZH
Agreement on the Use of the “Ekipazh partners” app
This translation is provided for information only. Only the Ukrainian version is legally binding.
1. General Provisions
1.1 The Privacy Policy (Agreement on the Use of the App) applies to all information that Private Enterprise EKIPAZH (EDRPOU code 21241245, registered address: 28 Dorozhnia Street, Pervomaiskyi (now Zlatopil), Lozova Raion, Kharkiv Oblast, 64107) (hereinafter, the Company) may obtain about a user (hereinafter, the User) while the User is using resources that belong to the Company and on which the Company's services are provided.
1.2 By using the app, the User gives consent to the use of his or her personal data entered in the Company's app for the provision of the services offered on the resources. If the User does not agree with these terms, the User must refrain from using the app.
1.3 This Policy sets out the specifics of the Company's processing of data when the User uses the app. The processing of personal data collected and processed within the framework of the Rules for Using the “Ekipazh partners” app is collected and processed in accordance with those rules.
2. Personal Data of Users Received and Processed by the Company
For the purposes of this Policy, the User's personal data are:
2.1 Personal data that the User provides about himself or herself during registration (creation of an account) or in the course of using the app, including the User's personal data:
email address;
surname, first name and patronymic;
details of the legal entity or individual entrepreneur;
telephone number;
region and city of residence;
date of birth;
order information;
order delivery time and address;
complaints;
active loyalty programmes;
promotions;
information on the accrual and redemption of bonus codes in active programmes.
2.2 Data automatically transmitted to the Company from the app in the course of its use by means of software installed on the device, including information from cookies and information about the User's device:
the Internet Protocol address of the User's computer (for example, the IP address);
browser type, browser version;
pages of the services, the User's time of visit, time spent on those pages;
unique device identifiers and other diagnostic data, mobile device type, mobile device IP address, mobile operating system, mobile Internet browser type;
cookies and other data of these files.
The information collected by the Company contains data, for example, on the number of Users who visited the Company's websites, the pages visited and whether the User has visited the Company's services before, and helps the Company identify the services in which the User is most interested. These data also enable the Company to improve and expand the User experience.
2.2.1 The Company uses cookie data (cookie files) and similar tracking technologies to track activity and store information. Cookie files are small amounts of data that may include an anonymous unique identifier. Cookie files are sent to the browser from a website and stored on the User's device. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve the services. The User may refuse all cookie files (by changing the browser settings). By refusing the use of cookie files, the User agrees that certain parts (functions) of the services may be unavailable to him or her.
3. Purposes of Collecting and Processing Users' Personal Data
3.1 The Company collects and stores the personal data necessary to provide services to the User of the Company; they are processed on the basis of consent to the processing of personal data, for the purposes and by the methods specified in clause 3.2, except where the law requires mandatory storage of personal information for a period established by law.
3.2 The Company processes the User's personal data, including collection, receipt, recording, systematisation, accumulation, storage, clarification, (updating, distortion), retrieval, use, transfer (provision, access), blocking, deletion and destruction, both with and without the use of automated means, as well as by mixed processing, for the following purposes:
identification of the User on registration in the app or authentication of a registered User (in accordance with the Rules of the “Ekipazh partners” app);
providing the User with access to personalised data;
establishing feedback with the User, including sending notifications and requests concerning the use of the services, and processing requests and applications from the User;
confirming the accuracy and completeness of the personal data provided by the User;
providing the User with effective customer and technical support in the event of problems related to the use of the app;
monitoring the use of the app;
sending advertising messages to the User, providing the User with personalised offers and additional opportunities to use the services;
improving the user experience, the quality of service and the operation of the services and their ease of use, and developing new services;
analysis of user data and conducting statistical and other research into the User's interaction with the Company.
4. Conditions for Processing Users' Personal Data and Its Transfer to Third Parties
4.1 Users' personal data are processed in accordance with the Law of Ukraine “On Personal Data Protection”.
4.2 The confidentiality of all of the User's personal data is maintained and their security is ensured.
4.3 The Company has the right to transfer the User's personal data and/or entrust its processing to third parties in the following cases:
4.3.1 the transfer is necessary for the User to use the Company's services;
4.3.2 in order to ensure the possibility of protecting the rights and legitimate interests of the Company;
4.3.3 in other cases established by the Rules of the “Ekipazh partners” app and the applicable legislation of Ukraine.
5. Measures Applied to Protect the User's Personal Data
5.1 When processing personal data, the Company takes the necessary legal, organisational and technical measures to protect personal information from unlawful or accidental access, destruction, distortion, blocking, copying, provision and dissemination of personal information, as well as from other unlawful actions in relation to the User's personal information regarding the processing of the Company's personal data and the requirements of personal data legislation.
5.2 Users' personal data are processed on equipment located in secured premises with access restricted to designated employees of the Company and only in accordance with their professional or employment duties. Such persons are prohibited from disclosing these data even after the termination of their employment relationship with the Company.
5.3 In accordance with the applicable legislation of Ukraine, the Company may store all or any part of the User's data on cloud resources
6. Obligations of the Company and the User
6.1 The User shall:
6.1.1 provide the Company and the Partner with accurate personal information of the User necessary for the use of the services;
6.1.2 notify the Company of any change in his or her personal data in order to continue using the services
6.2 The Company shall:
6.2.1 use the User's personal data received exclusively for the purposes specified in this Privacy Policy and in the Rules for Using the “Ekipazh partners” app.
6.2.2 ensure the confidentiality of the User's personal data;
6.2.3 perform other obligations provided for by the Privacy Policy and the legislation of Ukraine.
7. Additional Terms
7.1 The Privacy Policy posted on the Company's website is placed in the footers on other pages of the services
7.2 Users' personal data are stored by the Company for the period necessary to achieve the above purposes of processing such data. Personal data may be destroyed in the cases provided for by the applicable legislation of Ukraine or upon an official request of the User within 30 calendar days.
7.3 If the Company has made changes to the Privacy Policy with which the User does not agree, the User must stop using the Company's Resources. The fact of continued use of the app constitutes confirmation of the User's consent to and acceptance of the relevant version of the Privacy Policy. The Company recommends that the User periodically review the Policy for any changes.
7.4 The new Policy takes effect from the moment it is posted on the Company's website, unless otherwise provided by the new version of the Policy.
7.5 If the User has any questions regarding the Policy, the User may contact the Company using the contact details indicated on the Company's website and receive a reply within 30 calendar days.